Thank you for shopping with RebornFJ. We hope you are pleased with your purchase. However, if you need to return an item, please read our policy carefully for a smooth and hassle-free process.
Dasar:
Time Frame:
You have 14 calendar days to return an item from the date you received it.
Product Condition:
Untuk layak mendapat pulangan:
- Item anda mestilah tidak digunakan dan dalam keadaan yang sama seperti anda menerimanya.
- Item anda mestilah dalam pembungkusan asal.
- Item anda perlu mempunyai resit atau bukti pembelian.
Shipping Costs:
You are responsible for paying for your own shipping costs for returning your item unless the return is due to a quality issue on our part. Shipping costs are non-refundable.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at service@hvacdtc.com for instructions.
Return Shipping Address:
Room 18N, Ruijun Building, No. 108, Shangxing Community Center Road, Xinqiao Street, Baoan District, Shenzhen, Guangdong Province China.
Ingat, anda bertanggungjawab untuk memastikan item selamat tiba kembali kepada kami, jadi kami mengesyorkan menggunakan perkhidmatan penghantaran yang boleh dikesan atau membeli insurans penghantaran.
Non-Returnable Items:
Customized/personalized items.
Hubungi Kami:
If you have any questions on how to return your item, contact us at
e-mel: service@hvacdtc.com
Whatsapp: +1 3463084685
Terima kasih kerana memahami Polisi Pemulangan kami. Kami berusaha untuk membuat proses itu sejelas dan semudah mungkin supaya kami dapat terus menyediakan pelanggan kami produk berkualiti tinggi dan perkhidmatan yang memuaskan.
