Last updated: June 5, 2026
This Privacy Policy explains how HVACDTC collects, uses, and protects information when you visit https://hvacdtc.com, contact us, or place an order.
Information We Collect
- Contact information such as name, email, phone number, shipping address, and billing address.
- Order information such as purchased products, payment status, shipping method, tracking information, and support messages.
- Technical information such as IP address, browser type, device information, cookies, and site usage data.
How We Use Information
- To process orders, payments, shipping, returns, refunds, and customer support.
- To communicate about product questions, order status, delivery issues, and after-sales service.
- To improve website reliability, fraud prevention, security, and shopping experience.
- To meet legal, tax, accounting, payment, and platform compliance requirements.
Sharing Information
We share information only when needed with service providers such as payment processors, shipping carriers, logistics partners, website hosting providers, email providers, analytics tools, fraud prevention services, or legal authorities when required by law.
Cookies
Our website may use cookies and similar technologies to support cart functionality, checkout, account login, analytics, security, and site performance. You can manage cookies through your browser settings, but some store functions may not work correctly if cookies are disabled.
Data Retention and Security
We keep information only as long as needed for order fulfillment, support, legal compliance, accounting, fraud prevention, and legitimate business purposes. We use reasonable technical and organizational measures to protect customer information.
Contact
For privacy questions, contact service@hvacdtc.com.